NHN Dooray has announced that it has secured over 20 domestic financial institutions as clients, thereby becoming the leading SaaS (Software as a Service) collaboration tool provider in the financial sector in Korea. In December 2024, Dooray became the first collaboration tool in Korea to obtain the Financial Services Commission’s Innovative Financial Services approval, marking a significant milestone in expanding its presence in the financial sector. As a result, it began supplying its collaboration tool ‘Dooray’ across all areas of finance, including banks, insurance, and securities, with major clients such as Woori Financial Group, DB Insurance, and IBK Industrial Bank.
Woori Financial Group has been progressively implementing Dooray across its 15 subsidiaries, including Woori Bank and Woori Investment & Securities, to enhance its financial work environment. Notably, Woori Financial Group was the first in the financial sector to adopt and utilize Dooray, a domestic SaaS, contributing to the development and spread of the Korean cloud industry. This achievement earned them the ‘2025 Cloud Industry Award.’
Dooray serves as an integrated collaboration platform, offering various features such as project management (task, drive, wiki), email, messenger, and electronic approvals all within a single app. It can be used within the internal network environment of financial institutions without the need for additional system integration (SI) work to add functions.
Moreover, based on its experience providing SaaS services to thousands of clients in both the private and public sectors, Dooray has continuously incorporated security and convenience features tailored to the domestic work environment. This enables financial institutions to quickly adapt and use the platform safely.
A key point of interest is Dooray AI (artificial intelligence), which can be easily utilized within financial networks. Typically, financial institutions looking to introduce AI capabilities need to either independently develop a large language model (LLM) or obtain individual approval as an innovative financial service, both of which involve complex procedures and significant costs.
Dooray AI supports several LLMs, including OpenAI’s ChatGPT, Google’s Vertex AI Gemini, and Claude. It also allows for the utilization of AI-linked features based on the office database accumulated within Dooray.
With prior experience providing SaaS solutions within public sector internal networks, NHN Dooray meets the security requirements demanded by financial companies. The expertise gained from supplying collaboration tools to public institutions handling sensitive data ensures compliance with security needs in financial internal networks such as network separation, disaster recovery, and access control lists.
NHN Dooray anticipates that more financial institutions will adopt the platform following a pre-announcement by the Financial Services Commission about an amendment that allows SaaS solutions that have been evaluated by response agencies like the Financial Security Institute to skip the innovative financial services review process.
Additionally, NHN Dooray plans to develop an AI agent for financial institutions to accelerate the spread of Dooray AI within financial networks. In the first quarter, they aim to release features that provide proactive reminders and work advice based on personal projects, emails, and calendar data. In the second quarter, they plan to advance functionalities by analyzing activity data across Dooray to automatically generate daily and weekly work reports while automating the process of data collection, analysis, and report creation.
NHN Dooray CEO Baek Chang-yeol expressed optimism that they would secure more financial clients by leveraging both external factors, like the amendment that removes the requirement for the innovative financial services approval process, and through the supply of AI agents that reduce repetitive tasks, even beyond 2026.