“Suwon City Hall Landscape./Suwon City”,
“Suwon City announced on the 10th that it was selected as the top institution in the ‘2024 Comprehensive Civil Service Evaluation’ hosted by the Ministry of the Interior and Safety and the Anti-Corruption & Civil Rights Commission.”,
“The evaluation targeted 307 institutions nationwide, including central administrative agencies, provincial and city education offices, and metropolitan and basic local governments.”,
“The city received 96.7 points in evaluation categories such as △strategies and systems of civil administration △operation of civil service systems △handling of civil complaints via the National Citizen Service Portal △resolution of grievance complaints △satisfaction with civil service, earning an ‘A’ grade, the highest level. This score is 12.2 points higher than the average score of 84.5 across all institutions.”,
“The city explained that it received high scores for operating dedicated service counters for vulnerable groups, providing convenience items, operating the Saebit Civil Service Office for resolving complex and grievance complaints, and managing the Grievance Handling Committee, a dedicated organization for handling citizen grievances.”,
“A city official stated, ‘This is the result of actively striving to provide citizen-centered civil services,’ and added, ‘We will continue to listen to citizens’ voices and do our best to provide innovative and efficient civil services.'”,
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