Clothing sold on the Chinese online platform, A/S is ‘I don’t know.’

Seoul Metropolitan Government Monitors 100 Items of AliExpress, Taobao, and Shein Clothing,

Chinese online platforms Shein and Taobao websites [AP],
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, “‘[Herald Economy=Reporter Kim Woo-young] The Seoul Metropolitan Government announced on the 22nd that information provision was inadequate after monitoring 100 clothing items sold on Chinese online platforms like AliExpress, Taobao, and Shein.”,
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, “In 80 cases, the country of manufacture was not indicated, and 98 items did not display the manufacturing year and month.”,
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, “Furthermore, none of the 100 items investigated had information on after-sales service (A/S) responsible persons or contact details provided. If domestic businesses do not provide seller information or A/S information, they may be subject to corrective recommendations and fines.”,
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, “There were also 7 cases where product material information was missing or inaccurate, and 12 cases where size information was missing or inaccurate.”,
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, “There were cases where size information was provided only in Chinese, or the material information in the product name and detailed information was different. Some cases lacked both size and material information.”,
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, “According to a survey conducted with 1,000 consumers who have experience with overseas direct purchasing, conducted by the consumer group ‘Future Consumer Action’, 27.9% (279 people) of users reported cases of dissatisfaction and damage.”,
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, “Among them, 58.8% (164 people) responded that they directly requested damage processing from the seller. However, only 25% (41 people) were satisfied with the results when they directly requested damage processing from overseas sellers.”,
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, “It was found that 23.7% (237 people) of users had purchased products from overseas direct purchase online platforms but had never used them.”,
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, “The most common reason for not using the products was ‘product quality was below expectations due to product defects’, accounting for 59.9% (142 people).”,
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, “Kim Kyung-mi, head of the Seoul Metropolitan Government’s Fair Economy Division, urged, ‘When purchasing products from overseas direct purchase online platforms, it is often difficult to verify accurate product information, so you should make purchase decisions carefully.'”,
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