AI Agent to Support Small Business Growth
AI features offering store music selection, menu, and promotional image creation,
KT employee explaining the ‘Sajang Easy,’ a dedicated platform for small business owners, and the So, Happy Together campaign. ⓒKT, ‘[DailyAn = Journalist Jo In-young] KT announced on the 3rd the launch of ‘Sajang Easy,’ a dedicated platform for small business owners.’,
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, ‘In celebration of the launch of Sajang Easy and Small Business Owners’ Day (November 5th), KT will implement the ‘So, Happy Together’ campaign. Small Business Owners’ Day is designated as a legal holiday to enhance national awareness of small business owners, improve their socio-economic status, and foster better relationships with local residents.’,
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, ‘Sajang Easy is a ‘comprehensive care platform for business growth’ service that integrates crucial business operation information and services. It allows managing KT services like ‘Hi-Order’ (table order), ‘Giga Eyes’ (CCTV), and ‘KT Serving Robot’ from a single app. Sajang Easy can be downloaded from all app markets.’,
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, ‘KT incorporated AI tailored for small business owners into Sajang Easy. The main services include ▲AI Agent ▲AI Image Creation ▲AI Call ▲AI Store Music ▲AI Robot ▲Business Growth Report.’,
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, ‘The AI Agent in Sajang Easy learns specialized knowledge for small business owners to help solve practical concerns. For instance, if a user inquires about the estimated cost and average sales for opening a café in Seongsu-dong, the AI Agent provides practical assistance considering specific regional and industry information like average sales and number of cafés in Seongsu-dong, unlike other AIs that answer with estimates due to lack of regional data.’,
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, ‘The AI image creation feature assists in easily creating images, from menu visuals to SNS promotional posters. It supports convenient photo editing like background removal and applying suitable filters and can give a moving effect to photos to create video-like effects.’,
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, ‘The Business Growth Report provides essential insights by comparing sales and main customer demographics of the user’s store and surrounding stores for business launch and management. It also offers customer and menu trend analysis. Prospective business owners can calculate regional and industry-specific startup costs and expected revenue.’,
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, ‘The AI Call service allows storing promotional content or closed-day information in text, which the AI communicates in a natural voice to customers. Different announcements can be set according to date and time, and missed calls are summarized by the AI, ensuring no customer inquiries are overlooked. AI Call will be applied to Sajang Easy in November.’,
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, ‘To let small business owners experience these AI services firsthand, KT offers AI Call and AI Store Music services for free for three months and up to 100 uses of AI Image Creation.’,
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, ‘As part of the ‘So, Happy Together’ campaign, KT will provide 150,000 monthly coexistence coupons worth 10,000 KRW each to its customers for two months. Customers can use these coupons at participating Hi-Order stores until January 14, 2026. The coupons can be downloaded from the ‘KT Membership’ app starting November 14. KT expects these coupons will directly boost small business sales.’,
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, ‘KT is also enhancing benefits for small businesses through this campaign. For those operating late hours, a dedicated customer center and a Hi-Order dedicated center will remain open until 2 AM, providing consultation for internet, TV, phone, and Hi-Order-related inquiries.’,
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, ‘Every Wednesday, KT will run events for small businesses, giving essential items like aprons and airtight containers to the first 300 participants, with plentiful monthly prize benefits also available.’,
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, ‘In November, business-verified small businesses have chances to receive a refrigerator, a styler, and in December, a massage chair and water purifier through a draw. Upon visiting a KT store, small business owners also receive a 10GB data coupon monthly for three months. Additionally, KT, in collaboration with Shinhan Card, introduced a dedicated alliance card for small business owners featuring benefits like discounts up to 1.98 million KRW.’,
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, ‘Kang Ihwan, Managing Director of KT’s Small Business Division, said, “We hope more people will experience various benefits and services for free through KT’s small business coexistence campaign,” expressing KT’s commitment to growing and innovating alongside small businesses.\n’]