Complicated administrative litigation becomes easier with ‘one-stop service’.

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, ‘[Herald Economy=Shin Dae-won Correspondent] It is expected that administrative trials, which anyone can claim if their rights are infringed by illegal or unfair actions of administrative agencies, will become more convenient and faster.’,
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, ‘Yoo Cheol-hwan, Chairman of the National Human Rights Commission, said during a regular briefing on the 8th, “To significantly improve public inconvenience, we plan to implement a ‘one-stop administrative trials service’” and mentioned that “efforts are being made to integrate online administrative trial systems operated individually by each administrative trial institution.”‘,
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, ‘The implementation of the one-stop administrative trials service is also a key government task of the Yoon Seok-youl administration.’,
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, ‘Administrative trials are a system that is advantageous to claimants as it is free of charge, has a simple procedure, and once an administrative trial claim is made, the administrative agency cannot disagree with the result and must endure three trials up to the Supreme Court, unlike lawsuits where the claimant has a significant advantage.’,
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, ‘However, the operation of the administrative trial system is complicated, with as many as 123 institutions involved, and depending on the nature of the decision, it is difficult for the general public to know which institution to file an administrative trial claim with in the event of an illegal or unfair decision by an administrative agency.’,
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, ‘The administrative trial application methods are also divided into institutions that use the online system of the Central Administrative Trial Commission, institutions that establish and operate separate systems, and institutions that only accept applications in writing.’,
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, ‘Furthermore, there are disparities between institutions in terms of the time taken to process cases, with some exceeding the statutory processing period or showing differences in the citation rate for similar cases.’,
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, ‘In response, the National Human Rights Commission plans to integrate 66 special administrative trial institutions in collaboration with the Central Administrative Trial Commission.’,
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, ‘Currently, the National Human Rights Commission, the Ministry of Public Administration and Security, and the Legislation Policy Department are working on the formation of the ‘Administrative Trials Integration Planning Team’ and promoting integration.’,
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, ‘Chairman Yoo stated, “The Planning Team is in the process of preparing an administrative trial integration plan through expert research tasks, seminars, academic conferences, consultations with advisory committees, and coordination of opinions from target institutions” and explained, “It is planned to submit relevant legislation to the National Assembly this year.”‘,
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, ‘Efforts are also being made to integrate the online administrative trial systems operated individually by each administrative trial institution.’,
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, ‘In this regard, Chairman Yoo said, “The construction project started in June this year, and we plan to complete system construction by the first half of next year to start providing services,” adding that “all processes from claims to final decisions can be handled electronically, providing the public with a fast and efficient administrative trial service.” He expressed expectations.’,
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, ‘In particular, there are plans to further advance the system by utilizing artificial intelligence (AI) technology such as ‘ChatGPT’ after 2026 to assist in claims for judgment from citizens lacking legal knowledge and provide a 24-hour administrative trials legal consultation service.’,
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, ‘Chairman Yoo stated, “Through the implementation of the one-stop administrative trials service, public convenience will be enhanced, and the administrative trial procedures will become even faster and fairer,” and he emphasized, “Realigning judgment organizations and personnel, saving on budgets spent on duplicate development and maintenance of administrative trial systems will increase the efficiency of government operations.”‘,
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, ‘Furthermore, he stated, “In the future, we will make every effort to ensure that Korea can become a global standard model for administrative trials in all aspects, including systems, organizations, operations, and informatization.”‘,
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, ‘In addition, Chairman Yoo announced plans to conduct policy research to address malicious complaints, such as indiscriminate repeated claims utilizing the online administrative trial system, and stated, “We will prepare fundamental and practical countermeasures through law and system revision to prevent unnecessary waste of administrative resources and resolve public damages.”‘,
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, ‘Recently, a claimant made over 10,000 claims for administrative trials online over the past three years, most of which were insults and defamation against public officials.’,
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, ‘In particular, although the documents related to administrative trial claims can be received online for free, some claimants chose to receive them by mail and then refused to accept them, leading to a waste of over 72 million won of taxpayers’ money in registration and return fees.’,
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, ‘The National Human Rights Commission plans to take measures such as filing lawsuits against malicious claimants and pursuing civil damages according to the results, with plans to suspend online administrative trial use eligibility for malicious claimants for three years.’,
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