Toss Bank integrates its relentless innovation and boundary-less inclusion, captured in a single web page—a wave of change. This comprehensive page introduces various societal benefits and transparently shares the criteria for sustainable finance, through the “Sustainability Management Page.”
Toss Bank announced the official opening of the “Sustainability Management Page” on the 3rd. It encompasses the journey of change that Toss Bank has brought to the finance industry. The message of broad value that Toss Bank has consistently conveyed, new finance for everyone, and sustainable change beyond finance, is captured in one web page.
The “Sustainability Management Page” is composed of three paths pursued by Toss Bank: relentless innovation, customer accessibility, and positive impact. Relentless innovation is represented by freedom of interest, exchange, and customer experience. It includes a newly designed customer-centric financial model, technology-based simple and secure financial services, and innovative examples that have changed the financial market structure.
Boundary-less inclusion outlines the journey of expanding customer accessibility. While internet banks’ inclusion has often focused on “medium to low-credit financial services,” Toss Bank has expanded this focus. It presents data and examples of improving accessibility for financially vulnerable groups, regardless of gender, wealth, age, skin color, or disability, and the process of designing services accessible to everyone.
Positive impact shows Toss Bank’s genuine efforts to protect customers and provide financial safety nets beyond profit. It includes examples where technological advancements have strengthened social safety nets, such as protecting against fraud and preventing financial scams, and leading efforts in protecting customers from harm.
Through the “Sustainability Management Page,” Toss Bank transparently records the actual achievements accumulated over time and the values it plans to create. Furthermore, it will reveal the sustainability management report, establishing a system that integratively showcases social value creation on one platform. The sustainability management page can be accessed on the official Toss Bank website.
A Toss Bank representative stated, “The Sustainability Management Page will transparently showcase the journey where Toss Bank rewrites societal standards through technology,” emphasizing plans to “continuously expand and enable a single location to confirm various public interest values such as boundary-less inclusion, innovation, and social impact beyond just mid-to-low-credit inclusion.”