Focusing Company-wide Efforts on Protecting Customer Information and Normalizing Services
[By The Fact’s Reporter Park Ji-woong] Kyowon Group, known for products like Kumon Learning and Red Pen, recently detected a suspected ransomware cyberattack. Upon detection, an emergency response system was activated to undertake preemptive measures for customer protection, the group announced on the 12th.
According to Kyowon Group, they detected abnormal signs within some internal systems around 8 a.m. on the 10th, prompting immediate network separation and access blocking measures. The company is prioritizing customer information protection, dedicating all efforts to system recovery and security checks.
Kyowon Group stated, “We reported the incident to the Korea Internet & Security Agency (KISA) and relevant investigative agencies immediately after recognition, and are collaborating with both these organizations and external professional security firms to accurately analyze the cause and extent of the damage.”
The company is currently verifying whether any personal information has been leaked. Should a leak be confirmed through investigations, customers will be promptly informed in accordance with relevant laws and procedures, and necessary protective measures will be swiftly implemented and supported.
Furthermore, Kyowon Group plans to sequentially inform the public of confirmed facts concerning the cause, extent of damage, and recovery status of the incident via their official website.
A Kyowon Group representative expressed, “We deeply apologize for any concern this incident may have caused to our customers,” emphasizing that “experts are currently working on rapid recovery and data integrity checks, and we will do our utmost to prevent any recurrence in the future.”
The Fact, on the ground, is waiting for your reports 24/7.
▶KakaoTalk: Search ‘The Fact Report’
▶Email: jebo@tf.co.kr
▶News website: http://talk.tf.co.kr/bbs/report/write