“Equivalent to 14.8 billion sheets of A4 paper”… LGU+ takes action to delete used phone customer data

207.5TB of data deleted over 9 months at the ‘U+ Diagnosis Center’

LG U+ announced on the 5th that it deleted customer data equivalent to 14.8 billion sheets of A4 paper from used phones. Provided by LGU+,
, ‘LG Uplus announced on the 5th that it deleted customer personal data equivalent to 14.8 billion sheets of A4 paper stored in second-hand phones.’,
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, ‘The unnecessary personal data of customers deleted at the U+ Diagnosis Center over about nine months amounts to 207.5TB.’,
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, ‘According to the Korea Information Society Development Institute (KISDI), the size of the market for second-hand phones sold to others by customers was 6.82 million units in 2021, 7.08 million in 2022, and is steadily growing each year, reaching 7.78 million in 2023.’,
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, ‘Among the reasons customers do not sell their used smartphones, concerns about personal information leakage were the highest at 50.8%.’,
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, “Since last May, LG Uplus has been operating the ‘Neighborhood Used Phone Diagnosis Center.’ The U+ Diagnosis Center provides services that delete data stored on used phones.”,
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, ‘Initially launched in May with 22 locations, the U+ Diagnosis Center has now expanded to 100 locations nationwide.’,
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, ‘The nearby U+ Diagnosis Center that can be visited can be checked on the website. This service is available for free to everyone, regardless of whether they are LG Uplus customers or not.’,
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, “‘Lee Hyun-seung, LG Uplus’s Senior Manager in charge of the Subscription/Omni-Platform, remarked: “In the rapidly growing used phone market, we will take the lead in strengthening personal information security and creating an environment where customers can conduct transactions with confidence.'”,
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