Korea Chamber of Commerce and Industry published a report on the current status and growth factors of the parcel delivery industry.
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Last year, the number of parcels used per person exceeded 100. /Reporter Seo Ye-won,
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, ‘Last year, the number of parcels used per person exceeded 100.’,
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, “According to the ‘Parcel Industry Current Status and Growth Factors Report’ released by the Korea Chamber of Commerce and Industry (KCCI) on the 16th, the annual parcel volume in South Korea in 2023 was 5.15 billion pieces, a 52.9% increase from 2020 (3.37 billion pieces). When calculated per capita, it reached 100.4 pieces per year.”,
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, “The report attributed the significant growth to factors such as C-commerce (China-commerce), Competition, Consumer benefit, and Cost down, known as the ‘4Cs.'”,
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, ‘In the case of C-commerce, the intense competition between domestic and foreign suppliers due to the aggressive pricing strategies of Chinese companies such as Ali and Tmall significantly contributed to the growth of the parcel delivery market.’,
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, ‘The report explained that fierce competition among companies also played a crucial role in driving the parcel market. In particular, e-commerce companies and parcel delivery companies have been providing fast delivery services by establishing fulfilment systems that provide one-stop services for shipping, delivery, and inventory management according to customer orders, leading to the expansion of same-day delivery services beyond next-day delivery and dawn delivery.’,
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, ‘The proliferation of membership systems in the e-commerce market also contributed to the increase in parcel usage. By joining as a paying member, customers can enjoy special benefits such as free shipping and free returns, reducing the burden of use and increasing convenience, leading to an increase in parcel usage, the report stated.’,
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, ‘In particular, the increase in returns had an impact on the increase in parcel volume. Companies implementing free return services, not only large e-commerce companies like Coupang and Naver but also Chinese e-commerce companies simplifying return procedures to increase their market share in Korea, led to an increase in the volume of returns.’,
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, ‘Continuous investment and efforts in logistics infrastructure, automation systems, and other areas by e-commerce and parcel delivery companies for cost savings were also analyzed as essential growth factors.’,
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, ‘These companies have been promoting continuous logistics efficiency by integrating logistics infrastructure scattered across regions and utilizing advanced technologies such as artificial intelligence and logistics robots for logistic facility automation. As a result, the average parcel unit price decreased by 5.6%, from 2,506 won in 2012 to 2,366 won in 2021.’,
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, ‘Jang Geun-moo, Director of the Distribution and Logistics Promotion Division of KCCI, stated, “Korean consumers now have access to faster and more convenient services due to the rapid growth of e-commerce and intense competition in the parcel market,” also mentioning that “the side effects of increased parcel volume, such as disposable packaging and overpackaging, are being considered as issues. Therefore, there is a need for increased national and corporate interest and efforts in the proliferation of circular business models such as recycling and reuse and eco-friendly packaging.”‘,
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