,
, ‘[Seoul Economy]’,
,
, ‘Interpark Tour, operated by Interpark Triple, announced on the 20th that they will implement a ‘Comfort Guarantee’ policy that compensates customers who purchase overseas packages and make overseas accommodation reservations with 200% compensation in the event of contract non-compliance. In cases where contract conditions change during a package trip due to Interpark Tour’s fault, such as shopping decisions, schedule changes, and changes in accommodation or meals, they will compensate not just 100% but 200%. ‘,
,
, ‘If the confirmed itinerary provided to customers before departure for an overseas package trip by Interpark Tour differs from the actual itinerary with missing tourist spots or attractions, they will compensate 200% of the price, and in cases where accommodations or meal menus are changed, they will compensate 200% of the price difference. Additionally, if visits to shopping centers not originally included in the itinerary are made, they will calculate the time spent on the shopping itinerary and compensate customers with 200% of the total package travel product price. ‘,
,
, ‘The Comfort Guarantee also applies to overseas accommodation reservations. In case a reservation at an overseas hotel booked through Interpark Tour is rejected due to issues like overbooking, they will compensate double the reservation amount. Interpark Tour explained that this is not just about increasing the compensation amount, but a measure expressing their commitment to keeping promises made with customers. ‘,
,
, ‘In addition, Interpark Tour provides Worldwide Care service in preparation for emergency medical accidents that may occur during overseas package travel. Worldwide Care service is a program that provides emergency medical transfer and medical consultation support for major accidents or health issues that occur during overseas travel. ‘,
,
, ‘Yeom Soon-chan, head of the Interpark Triple Tour Package Business Group, said, “We designed the Comfort Guarantee to ease the worrying minds of customers who may have concerns before travel” and “We have also made arrangements for safety measures for card payments and cash payments made by customers before travel, as well as the highest level of business indemnity insurance in the industry.” ‘,
,
,