**Translation:**
US-EAST region domain address resolution error identified as cause… “mostly restored”
In Korea, services like Samsung Wallet, PurpleX, Roblox, Canva down… IT chaos warning.
GERMANY-INDUSTRY-TRADE-FAIR ⓒ AFP=뉴스1,
,
, “(Seoul=뉴스1) Reporter Kim Min-seok = Amazon Web Services (AWS) resolved an issue, initially caused by domain address resolution errors, in about six hours. However, during this period, thousands of services around the world experienced simultaneous outages, once again highlighting the vulnerabilities of cloud infrastructure.”,
,
, “The AWS outage affected major IT and game platforms such as Coinbase, the largest cryptocurrency exchange in the United States, PurpleX, Snapchat, McDonald’s, Roblox, Fortnite, and Clash Royale. In Korea, services like Samsung Wallet, PUBG, PurpleX, and Roblox were also impacted.”,
,
, “On the 20th, multiple errors occurred starting at around 4 PM Korean time (12 PM Pacific time) in AWS’s largest region, US-EAST-1, located in Northern Virginia.”,
,
, “Through its status page, AWS reported that at 5:26 PM (1:26 PM Pacific time) that day, a severe error rate was detected in endpoint requests for DynamoDB (a high-performance database service), which affected other AWS services as well.”,
,
,
AWS identified domain name system (DNS) resolution error as the potential cause of a large-scale outage and reported that by 7:35 PM Korean time (3:35 AM Pacific time), they fully mitigated the fundamental DNS issue, with most AWS services operating normally (captured from AWS server operation status page).,
,
, “At 6:01 PM (2:01 PM Pacific time), AWS stated that this issue originated from a domain name system (DNS) resolution error and identified the potential cause. DNS serves as the internet’s address book, converting website addresses into numerical addresses that computers can recognize.”,
,
, “AWS explained that problems occurred during the DNS resolution process for DynamoDB application programming interface (API) endpoints and that the company is working to recover the overall error that may appear as a lack of capacity error. They also mentioned they would provide additional updates by 9 PM (5 AM Pacific time).”,
,
, “Due to this issue, around 70 to 80 AWS services were reported to be affected, including Amazon DynamoDB, AWS IAM (Identity and Access Management), AWS Private Certificate Authority, AWS Secrets Manager, AWS Security Token Service, AWS Support Center, Amazon CloudFront, Amazon Elastic Compute Cloud, and Amazon VPC.”,
,
, “This outage occurred across multiple layers, including database, virtual machines, containers, and network authentication.\u200b”,
,
, “According to the IT monitoring site DownDetector, there were tens of thousands of outage reports for services such as AWS, PurpleX, Snapchat, Canva, Duolingo, Roblox, Fortnite, McDonald’s app, and Coinbase. Streaming services like Disney+, Hulu, and Prime Video were also impacted.\u200b”,
,
, “AWS has not yet released the official Post-Event Summary (PES).”,
,
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System paralysis and normalization following an increase in errors for AWS US-EAST region, captured from PurpleX status page.,
,
, “On the same day, Aravind Srinivasan, CEO of PurpleX, stated via X (formerly Twitter) that ‘the root cause lies in the AWS failure.’ PurpleX announced via their status page at 6:44 PM Korean time that ‘the incident is now resolved.'”,
,
, “Among Korean services, Samsung Wallet announced that ‘service usage may be intermittently unstable due to AWS server failures.’ The Korean service for Krafton’s PUBG, serviced by Kakao Games, was temporarily suspended. Roblox users also experienced disruptions.”,
,
, “Most services are now mostly restored. However, there are concerns that a large-scale outage could affect the entire domestic industry, as companies like SK Telecom, Samsung Electronics, Hyundai Motor, and Nexon also utilize AWS infrastructure.”,
,
, “Industry officials mentioned that ‘AWS is a key player with a 30% global cloud market share,’ emphasizing that ‘ensuring stability is essential, particularly for the critical US-EAST-1 (Northern Virginia) region where the outage occurred.'”,
,
, <Glossary>,
,
, “■ API”,
, “API stands for Application Programming Interface, designed to allow one software component to interact with another. It acts as a bridge that enables software to exchange information and use each other’s functions.”,
,
, “■ DNS”,
, “DNS (Domain Name System) is a critical infrastructure serving as the internet’s address book. When a user enters a domain name that’s easy to remember, DNS converts it into a numerical IP address that the computer can understand.”,
,
, “■ IAM”,
, “IAM (Identity and Access Management) is a core security service that systematically manages access permissions for various cloud platform users, services, groups, etc., to cloud resources.”,
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,