JD Power New Car Advanced Technology Satisfaction Survey
Genesis Ranked 1st Overall Brand for 4 Consecutive Years
Hyundai Ranked 1st in General Brand for 5 Consecutive Years, Kia 2nd
Genesis GV70. Provided by Hyundai Motor Group
, ‘[Financial News] Genesis and Hyundai have secured the top spot in the JD Power New Car Advanced Technology Satisfaction Survey in the U.S., acknowledging their globally top-notch technological capabilities.’,
, “According to Hyundai Motor Group on the 23rd, JD Power announced on the 22nd (local time) that in the ‘2024 U.S. Technology Experience Index Survey’ (TXI), Genesis (584 points) ranked 1st overall, surpassing prominent car brands such as Lexus (535 points) and BMW (528 points), and Hyundai (518 points) secured 1st place in the general brand category. Kia (499 points) also ranked 2nd in the general brand category. The TXI survey targeted over 80,000 consumers who purchased and owned 2024 models for more than 90 days, conducted from last July to May this year. “,
, ‘This survey evaluates the satisfaction of consumers regarding 40 technologies grouped into 4 categories: convenience features in automobiles, latest automation technologies, energy and sustainability, infotainment and connectivity, using a 1,000-point scale to assess each brand\’s level of new technology innovation and user convenience. Particularly, the TXI survey is known to complement JD Power\’s key surveys, such as the Initial Quality Study (IQS) and the Automotive Performance, Execution, and Layout Study (APEAL). ‘,
, ‘In particular, Genesis was evaluated as a brand with the highest level of technological quality in this survey. Genesis scored the highest of all with 584 points, across luxury and general brands, securing the top position for 4 consecutive years. Genesis\’ 584 points surpass the TXI average score for luxury brands, which is 477 points, by 107 points. ‘,
, ‘Claudia Marquez, COO of Genesis North America, said, “Providing a user experience that satisfies all customers is Genesis\’ goal,” emphasizing that “Genesis will continue to strive to meet customer needs as much as possible by applying innovative technologies that enhance the driving experience.” ‘]