Activists from People’s Solidarity for Participatory Democracy held a press conference in front of Coupang’s headquarters in Songpa-gu, Seoul, on the morning of the 3rd, announcing the beginning of a collective dispute resolution application regarding the Coupang personal information leak. During the event, they performed a demonstration showing leaked personal information, such as addresses, contact numbers, and common entrance passwords, being scattered.
Regarding the massive personal information leak incident at Coupang, 68.4% of people surveyed supported granting the Fair Trade Commission (FTC) ‘mandatory investigation authority’. In a recent cabinet meeting, it was suggested that the FTC should acquire this authority to ‘realize punishment through economic sanctions and reduce social costs of the criminal system’, citing the Coupang incident.
A survey conducted by Realmeter on the 11th with 503 people aged 18 or older nationwide revealed these results. Opposition to granting the FTC mandatory investigation authority was at 21.7%, with 9.9% unsure.
89.1% of respondents rated the Coupang personal information leak incident as ‘serious’, with 77.6% of those considering it ‘very serious’. Only 8.1% did not view it as serious.
Regarding Coupang’s complicated withdrawal procedure, 64% believed it was ‘intentionally made difficult to leave’. Opinions that it was ‘a reasonable procedure for security and safety’ and those who found it complex but not intentionally so were 14.5% and 10.3%, respectively.
In response to the criticism that Coupang Inc., as an American corporation, tries to evade responsibility by bypassing regulations, 74.1% agreed.
This survey was conducted using a random digit dialing (RDD) automatic response method with 100% wireless generation. The response rate was 3.4%, and the margin of error was ±4.4 percentage points at a 95% confidence level.